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Terms and Conditions

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Terms and Conditions of Sale (Retail)

Last revised 29/8/2012

This page (together with our Privacy Policy and Terms of Website Use) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

If you refuse to accept these Terms, you will not be able to order any Products from our site.  We advise you to print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

1.  Information about us

1.1  We operate the website. We are Jamon Club Limited, a company registered in England and Wales under company number 08128644 and with our registered office at 131 Edgware Road, London W2 2AP. 

1.2  Our main trading address is 131 Edgware Road, London W2 2AP. Our VAT number is GB 138000748.

1.3  To contact us, please see our Contact Us page.

2.  Our Products

2.1  The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2  The packaging of the Products may vary from that shown on images on our site.

2.3  All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

3.  Use of our site

Your use of our site is governed by our Terms of website use. Please take the time to read these, as they include important terms which apply to you.

4.  How we use your personal information

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you. + link

5.  Conditions of purchase

5.1  You may only purchase Products from our site if you are at least 18 years old.

5.2  We are not allowed by law to supply Knives to you if you are not 18 or over. If you are underage, please do not attempt to order these Products through our site.

5.3  If your order includes a ham holder pack or any other products containing a knife, by accepting our terms and conditions at checkout you acknowledge that you are legally able to purchase such items and confirm that you are 18 years of age or more.

5.4  Certain items available on jamoncompany.co.uk such as alcoholic drinks are age restricted. By placing an order for one of these items you are declaring that you are 18 years of age or over. These items must be used responsibly and appropriately. Some age related products require special delivery and therefore you may be asked to provide a signature on delivery.

5.5  As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

6.  How the contract is formed between you and us

6.1  For the steps you need to take to place on order, please see our How To Shop page.  Orders made by email or phone will be acknowledged and accepted as set out in Clause 6.3 and 6.4 below

6.2  Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

6.3  After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that your order will onlybe acceptedwhen it is dispatchedas described in clause 6.4.

6.4  We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

6.5  If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 11.6, we will inform you of this by e-mail and we will not process your order until we have agreed any change with you by email or phone conversation with you. If you have already paid for the Products, we will refund you the full amount as soon as possible.

7.  Our right to vary these terms

7.1  Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

7.2  Whenever we revise these Terms in accordance with this clause 7, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

8.  Your cancellation and refund rights

8.1  In respect of non-perishable items you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) at any time until the expiry of the 7th working date after the date of delivery by notifying us by telephone or email.  You will receive a full refund of the price you paid for the Products and any applicable delivery charges. We will process the refund due as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation.

8.2  In the case of perishable items you do not have the right to cancel the contract.

8.3  If you feel that the Products are faulty or mis-described, we will ask you, where possible, to send us a photograph of the Product and if satisfied that the Product is faulty or mis-described we will refund the price of a defective Product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us if requested to do so by us.  If a Product is damaged and there is broken glass please exercise care and call us immediately to receive further instructions as to the handling and any disposal of the damaged Product and the rest of the Products delivered.

8.4  We refund you on the credit card or debit card used by you to pay, or by Paypal or bank transfer.

8.5  If the Products have been delivered to you, you must return the Products to us as soon as reasonably practicable; unless the Products are faulty or not as described (in this case, see clause 8.3), you will be responsible for the cost of returning the Products and you have a legal obligation to take reasonable care of the Products while they are in your possession.

8.6  Nothing in these Terms affect your legal rights as a consumer.  Should you need it, advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

9.  Delivery

9.1 Delivery days will be as specified on the delivery booking page on the website and will be made to the address specified by you.

9.2 If the Products delivered to you are incomplete or include incorrect goods, you must notify us promptly. You will not be charged for any incorrect Products or Products which you have not received, provided that you notify us within 48 hours of delivery of the goods. In any event, subject to clause 13.1 below, our liability will be limited to the price of the Products not delivered or incorrectly delivered and the cost of delivery.

9.3 It is your responsibility to ensure that an appropriate person is available at the delivery address to take delivery. We may ask that an appropriate person signs for the goods on delivery. If no one is at the address when the delivery is attempted the Products will be retained by us. We will leave notification of delivery and will telephone to attempt to rearrange the delivery.

9.4 The courier will attempt delivery three times. If, after the third attempt, delivery has still not been made, your order will be cancelled and the items returned to our depot and we will charge you in full for an amount equal to the price of perishable items contained in your order, all delivery costs and the cost of return to our depot.

9.5 We will ordinarily only make deliveries when an appropriate person is able to receive the delivery. If you instruct us to leave a delivery unattended at your address we expressly disclaim all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled or frozen.

9.6  If we are unable to deliver the Products because of an Event Outside Our Control, we will contact you with revised delivery details.  

9.7  Delivery will be completed when we deliver the Products to the address you gave us.

9.8 The Products will be your responsibility from the completion of delivery.

9.9 You own the Products once we have received payment in full, including all applicable delivery charges.

10.  No international delivery

10.1  Unfortunately, we do not deliver to addresses outside the UK.

10.2  You may place an order for Products from outside the UK, but the delivery address must be in the UK.

11.  Price of products and delivery charges

11.1  The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 11.6 for what happens in this event.

11.2  Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.

11.3. The weight of some of our Products may vary slightly but will always be at least the minimum weight shown on the site.  You will not be charged any more for the Products should the weight exceed the minimum weight shown.

11.4  The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

11.5  The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. To check relevant delivery charges, please refer to our Delivery Charges page.

11.6 Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you in writing  to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

12.  How to pay

12.1  You can only pay for Products using a debit card, credit card, Paypal, Bank Transfer or charge card. We accept the following cards:  Mastercard/Eurocard, Visa/Delta/Electron, Discover, American Express and UK Maestro.  You cannot pay for Products by cash or cheque.

12.2  Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card when we receive your order.  Where payment is made by bank transfer delivery of the Products will only be made once cleared funds are paid into our account

12.3  You agree to compensate us against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20. We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you.

13.  Our liability

13.1  If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

13.2  We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.3  We do not in any way exclude or limit our liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; nor will any of these Terms restrict any of your statutory rights.

13.4  Other than as set out in clause 13.1 our maximum liability arising out of any order for the supply of Products to you will be limited to the retail price of the Products.

14.  Events outside our control

14.1  We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control as defined below in clause 14.2. 

14.2  An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use public or private transport.

14.3  If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract we will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

15.  Communications between us

15.1  When we refer, in these Terms, to "in writing", this will include e-mail.

15.2  If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail or by post to Jamon Club Limited at 131 Edgware Road, London W2 2AP / customers@jamoncompany.co.uk. We will confirm receipt of this by contacting you in writing, normally by e-mail. If you are exercising your right to cancel under clause 8, please see that clause 8 for how to tell us this.

15.3  If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

16.  Other important terms

16.1  We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.

16.2  You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

16.3  This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

16.4  Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

16.5  If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

16.6  Please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.

Terms and Conditions of Sale (Trade Customers)

Last revised 29/8/2012

This page (together with our Privacy Policy and Terms of Website Use) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

If you refuse to accept these Terms, you will not be able to order any Products from our site.  We advise you to print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

1.  Information about us

1.1  We operate the website. We are Jamon Club Limited, a company registered in England and Wales under company number 08128644 and with our registered office at 131 Edgware Road, London W2 2AP. 

1.2  Our main trading address is 131 Edgware Road, London W2 2AP. Our VAT number is GB 138000748.

1.3  To contact us, please see our Contact Us page www.jamoncompany.co.uk/shop/contact-us

2.  Our Products

2.1  The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2  The packaging of the Products may vary from that shown on images on our site.

2.3  All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

3.  Use of our site

Your use of our site is governed by our Terms of website use. Please take the time to read these, as they include important terms which apply to you.

4.  How we use your personal information

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

Authority and Agreement

5.1  You confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.  Before you can place any orders as a Trade Customer you will need to register with us and be accepted by us as a Trade Customer.  For details of How to register please see our Trade Registration page

5.2  These Terms and our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or our Privacy Policy and Terms of Website Use.

6.  How the contract is formed between you and us

6.1  For the steps you need to take to place on order, please see our How To Shop page.  Orders made by email or phone will be acknowledged and accepted as set out in Clause 6.3 and 6.4 below.

6.2  Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

6.3  After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that your order will only be accepted when it is dispatched as described in clause 6.4.

6.4  We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

6.5  If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 10.6, we will inform you of this by e-mail and we will not process your order until we have agreed any change with you by email or phone conversation with you. If you have already paid for the Products, we will refund you the full amount as soon as possible.

7.  Our right to vary these terms

7.1  Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.

7.2  Whenever we revise these Terms in accordance with this clause 7, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

8.  Delivery

8.1 Delivery days will be as specified on the delivery booking page on the website and will be made to the address specified by you.

8.2 Products are subject to availability and prevailing market conditions. In the event of non-availability of any Products you order, we may offer a reasonable substitute. This may affect the price you pay. You may reject any substitute item and we will refund the amount you have been charged for that substitute. It is our policy to identify any substitute items to you at the time of delivery and give you the opportunity to accept or reject the item at that time.

8.3 If the Products delivered to you are incomplete or include incorrect goods, you must notify us promptly. You will not be charged for any incorrect Products or Products which you have not received provided that you notify us within 48 hours of delivery of the goods. In any event, subject to clause 13.1 below, our liability will be limited to the price of the Products not delivered or incorrectly delivered and the cost of delivery.

8.4 is your responsibility to ensure that an appropriate person is available at the delivery address to take delivery. We may ask that an appropriate person signs for the goods on delivery. If no one is at the address when the delivery is attempted the Products will be retained by us. We will leave notification of delivery and will telephone to attempt to rearrange the delivery.

8.5 The courier will attempt delivery three times. If, after the third attempt, delivery has still not been made, your order will be cancelled and the items returned to our depot and we will charge you in full for an amount equal to the price of perishable items contained in your order, all delivery costs and the cost of return to our depot.

8.6 We will ordinarily only make deliveries when an appropriate person is able to receive the delivery. If you instruct us to leave a delivery unattended at your address we expressly disclaim all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled or frozen.

8.7 If we are unable to deliver the Products because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

8.8  Delivery will be completed when we deliver the Products to the address you gave us.

8.9  The Products will be your responsibility from the completion of delivery.

8.10 You own the Products once we have received payment in full, including all applicable delivery charges.

8.11 Until you own the Products you shall:

(a) hold the Products for us as our “bailee” which means that you can use the Products as set out in these Terms on condition that they are returned to, or in accordance with the our instructions, or kept until we reclaim them;

(b) store the Products so that they remain readily identifiable as our property;

(c) not remove, deface or obscure any identifying mark or packaging on or relating to the Products;

(d) maintain the Products in satisfactory condition and insured for their full price from the date of delivery;

but you may resell or use the Products in the ordinary course of your business.

9.  No international delivery

9.1  Unfortunately, we do not deliver to addresses outside the UK.

9.2  You may place an order for Products from outside the UK, but the delivery address must be in the UK.

10.  Price of products and delivery charges

10.1  The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 10.6 for what happens in this event.

10.2  Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.

10.3  The weight of some of our Products may vary slightly but will always be at least the minimum weight shown on the site.  You will not be charged any more for the Products should the weight exceed the minimum weight shown.

10.4  The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

10.5 The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. To check relevant delivery charges, please refer to our Delivery Charges page.

10.6 Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you in writing  to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

11.  How to pay

11.1  Unless we have agreed to provide credit facilities as set out below, we require immediate payment for Products. You can only pay for Products using a debit card, credit card, charge card, Paypal, cheque or bank transfer. We accept the following cards: Mastercard/Eurocard, Visa/Delta/Electron, Discover, American Express and UK Maestro. You cannot pay for Products by cash.  Where payment is made by cheque or bank transfer delivery of the Products will only be made once cleared funds are paid into our account

11.2  Payment for the Products and all applicable delivery charges is in advance. We will charge your debit card or credit card when we receive your order.

11.3  You agree to compensate us against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20. We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you.

11.4 Credit facilities may only be requested by trade customers registered with us. Individuals wishing to buy for their own purposes will not be offered credit and should not request it.

11.5 Application for a credit account is not automatic at the time of registering with us as a trade customer. In order to request credit facilities you will need submit a 'Credit Application Form' and possibly a 'Director's Personal Guarantee Form'. Please request these from us and returned them by post or email.

11.6 When requesting credit you agree to provide such information and guarantees as we may reasonably request, abide by our terms of payment and to be restricted by the credit limit we may choose to impose, which may be subject to change at any time.

11.7 We reserve the right to use credit checking procedures where a credit account has been requested. We also reserve the right to refuse credit at any time and to remove credit facilities should they have been put in place.

11.8 Credit facilities will be suspended for the time that any amount outstanding is overdue. During this time, we reserve the right to refuse to accept orders, irrespective of the proposed payment method or timeframe. In order to reinstate purchasing and credit facilities, your account will need to be paid off in full.

11.9  No more than 2 invoices may remain unpaid at any time, irrespective of your credit limit, and/or whether these invoices are overdue or not. In order to allow further ordering, the oldest invoice will need to be paid.

11.10 Payment terms are within 30 days from date of invoice.

11.11 If an invoice remains unpaid for more than 60 days after its due date, statutory interest will be applied from the due date and will continue to accumulate until the invoice is paid in full.

11.12 If an invoice remains unpaid for more than 60 days after its due date, we may refer the debt to a debt collection agency or sell the debt to a factoring company. You will be liable to us for the reasonable collection costs (in addition to the statutory interest) imposed by such debt collection agency or the costs incurred by us when selling the debt to the factoring company should your debt be referred to them, and this charge may vary at any time without notice.

12.  Our liability

12.1  We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes.

12.2  Nothing in these Terms limit or exclude our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

(d) defective products under the Consumer Protection Act 1987.

12.3  Subject to clause 12.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) any loss of profits, sales, business, or revenue;

(b) loss or corruption of data, information or software;

(c) loss of business opportunity;

(d) loss of anticipated savings;

(e) loss of goodwill; or

(f) any indirect or consequential loss.

12.4  Subject to clause 12.2 and clause 12.3, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.

12.5  Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

13.  Events outside our control

13.1  We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control as defined below in clause 13.2. 

13.2  An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use public or private transport.

13.3  If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract we will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

14.  Communications between us

14.1  When we refer, in these Terms, to "in writing", this will include e-mail.

14.2  If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail or by post to Jamon Club Limited at 131 Edgware Road, London W2 2AP, London NW34HR / trade@jamoncompany.co.uk. We will confirm receipt of this by contacting you in writing, normally by e-mail.

14.3  Any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15.  Other important terms

15.1  We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.

15.2  You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

15.3  This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

15.4  Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

15.5  If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

16.7 These Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.